Cindy Readnower – Straight Talk About Franchising What I Learned and You Need to Know
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Description:
This course is based on one franchise owner’s experiences in the quick casual dining segment of the restaurant industry, although its principles can be applied to any industry or business. Filled with personal anecdotes of what the instructor experienced, it is full of actual situations, colorful Infographics, and lots of information about what you need to know, what questions to ask and how to avoid the many pitfalls that come with buying a franchise or opening a business.
• Learn what makes a good franchise and what criteria you should look for
• Learn how to avoid the “not so good” ones
• Find out if you have what it takes to own a business
• Learn about safety and security for your business
• Consider all the legal requirements
• Learn how to operate your business including accounting, marketing, customer service, sales, maintaining equipment, hiring and firing, managing systems and schedules, banking, and much more.
This course includes over 113 lectures and 6 hours of content
Table of contents:
Welcome to Franchising
– Introduction .mp4 (Duration: 0:02:46)
– Applying This Course to Any Small Business.mp4 (Duration: 0:00:30)
– What is Franchising? .mp4 (Duration: 0:07:17)
An Overview of Franchising
– Terminology Used.mp4 (Duration: 0:00:56)
– How to Make a Choice .mp4 (Duration: 0:03:42)
– Doing Your Research.mp4 (Duration: 0:07:43)
– The Difference Between Public and Private Companies .mp4 (Duration: 0:04:47)
– The Purchasing Power of Franchises.mp4 (Duration: 0:02:15)
– Buying Equipment for Your Business .mp4 (Duration: 0:02:44)
– The Independent Association of Franchises.mp4 (Duration: 0:02:03)
– The Franchise Disclosure Document (FDD) or UFOC .mp4 (Duration: 0:03:15)
– Inspections and Legal Representation .mp4 (Duration: 0:03:02)
– The Meaning of Numbers and the Balance of Power .mp4 (Duration: 0:07:55)
– Types of Franchises .mp4 (Duration: 0:02:29)
– Will You Get Rich? .mp4 (Duration: 0:01:35)
– Why Should You Buy a Franchise? .mp4 (Duration: 0:03:15)
– Reasons NOT to Buy a Franchise .mp4 (Duration: 0:04:48)
– What Makes a GOOD Franchise? .mp4 (Duration: 0:02:15)
Do You/They Have What It Takes for Success?
– Thinking Ahead .mp4 (Duration: 0:06:17)
– Losing a Manager Can Hurt .mp4 (Duration: 0:01:49)
– Other Considerations .mp4 (Duration: 0:05:56)
– Tale of a Franchise Consultant Experience .mp4 (Duration: 0:00:51)
– Risk and the Life Cycle of a Business .mp4 (Duration: 0:02:40)
– Franchisor Provided Training.mp4 (Duration: 0:03:22)
– Product Testing .mp4 (Duration: 0:03:45)
– Communication and Choosing an Architect.mp4 (Duration: 0:02:28)
– When a Build-out Goes Wrong .mp4 (Duration: 0:01:07)
– The Corporate Culture of the Franchisor .mp4 (Duration: 0:07:17)
– A Bad Apple .mp4 (Duration: 0:01:21)
– Distribution Considerations .mp4 (Duration: 0:03:10)
– You Can’t Control Distribution Company Charges .mp4 (Duration: 0:01:37)
– Product Specifications and Other Considerations .mp4 (Duration: 0:03:23)
– Can the Franchisor Understand Who You Are?.mp4 (Duration: 0:03:53)
– My Lesson About Getting it in Writing .mp4 (Duration: 0:01:19)
– Your Franchising Contract (No video lesson)
– Looking at Your Future Under the Franchising Model.mp4 (Duration: 0:06:48)
– It’s True – Location is Everything .mp4 (Duration: 0:02:44)
– Dealing with a Landlord, Resale, Royalties and Fees .mp4 (Duration: 0:05:09)
Human Resources – What You Need to Know
– Good Practices and Hiring Employees .mp4 (Duration: 0:04:46)
– Disabilities and the Law .mp4 (Duration: 0:02:42)
– Felonies, Payroll Taxes and Worker’s Compensation .mp4 (Duration: 0:06:01)
– Using a Payroll Company or Leasing an Employee .mp4 (Duration: 0:03:36)
– The Employee Handbook.mp4 (Duration: 0:01:20)
– Verbal Warning Form.pdf
– Exempt Employees and Benefits .mp4 (Duration: 0:03:55)
– Drug Testing, Sexual Harassment and Recruiting Managers .mp4 (Duration: 0:04:01)
– Dealing With An Emotional Employee .mp4 (Duration: 0:00:59)
– Holding Managers Accountable .mp4 (Duration: 0:01:32)
– Things That Can Go Wrong .mp4 (Duration: 0:02:00)
– Dealing with Employees .mp4 (Duration: 0:03:34)
– Protecting Teenagers You Employ .mp4 (Duration: 0:03:19)
– Taking Breaks, the IRS and Ownership, Giving Reviews .mp4 (Duration: 0:04:32)
– Probationary Periods and Training .mp4 (Duration: 0:02:21)
– Setting Expectations, Rewards and Warnings .mp4 (Duration: 0:05:21)
– Firing an Employee and Handling Grievances .mp4 (Duration: 0:03:20)
Safety and Security for Your Business
– Security for Everything .mp4 (Duration: 0:02:21)
– Protecting Credit Cards .mp4 (Duration: 0:01:55)
– Handling Cash and Lots of It .mp4 (Duration: 0:08:57)
– Handling Cash, Part 2.mp4 (Duration: 0:06:25)
– Quick Scam Artists .mp4 (Duration: 0:02:28)
– Keeping Information and Employees Safe .mp4 (Duration: 0:02:19)
– Vendors Entering Your Business, the Threat of Robbery .mp4 (Duration: 0:03:02)
– Extra Safety Concerns for Teen Employees .mp4 (Duration: 0:01:39)
– Severe Weather and the Critical Computer Backup – .mp4 (Duration: 0:03:51)
– Security Systems, Silent Alarms, Cameras .mp4 (Duration: 0:02:52)
– When an Employee Steals .mp4 (Duration: 0:02:16)
– Caution, Safekeeping Employee and Customer Records .mp4 (Duration: 0:04:02)
Your Legal Requirements
– Licenses and Permits, Zoning, Building Inspectors .mp4 (Duration: 0:02:38)
– Building Inspections (No video lesson)
– Fire Marshals, Health Inspectors, Paying Sales Tax .mp4 (Duration: 0:04:08)
– Doing Business As (DBA) .mp4 (Duration: 0:01:15)
– Filing Documents with the Government, Health Permits, Etc. .mp4 (Duration: 0:01:46)
How to Operate Your Business
– The Success Formula .mp4 (Duration: 0:04:00)
– Getting Ready to Open/Forecasting .mp4 (Duration: 0:02:47)
– The Business Plan .mp4 (Duration: 0:03:58)
– Insurance .mp4 (Duration: 0:00:59)
– The Unplanned Happens.mp4 (Duration: 0:01:27)
– The Business Consultant, Labor Cost and Scheduling.mp4 (Duration: 0:06:30)
– Motivation .mp4 (Duration: 0:04:36)
– Having Fun and Motivating Too .mp4 (Duration: 0:01:54)
– Good Communication.mp4 (Duration: 0:08:24)
– Good Communication Part 2 .mp4 (Duration: 0:05:11)
– Using a Manager Log .mp4 (Duration: 0:02:46)
– Marketing .mp4 (Duration: 0:05:11)
– Commercial Equipment is Costly .mp4 (Duration: 0:02:57)
– Preventative Maintenance, Contingencies, and Using Systems.mp4 (Duration: 0:05:09)
– Audit Trails and Product Costs .mp4 (Duration: 0:02:57)
– When the Franchisor Gets the Product Cost Wrong .mp4 (Duration: 0:00:58)
– Placing Orders With Vendors and Checking Them In .mp4 (Duration: 0:03:10)
– Your Liability .mp4 (Duration: 0:03:23)
– My Lesson About Liability.mp4 (Duration: 0:00:54)
– Accounting Practices .mp4 (Duration: 0:04:08)
– Choosing An Accountant .mp4 (Duration: 0:02:14)
– Cash Flow and Documentation For Your Taxes .mp4 (Duration: 0:01:38)
– More on Sales Tax (No video lesson)
– Depreciation and Petty Cash .mp4 (Duration: 0:03:13)
– Accounts Payable (Paying Invoices) .mp4 (Duration: 0:05:06)
– Accounts Receivables and Extending Credit .mp4 (Duration: 0:02:17)
– Banking.mp4 (Duration: 0:03:03)
– Dealing with Credit Cards .mp4 (Duration: 0:01:37)
– Merchant Service Accounts .mp4 (Duration: 0:02:49)
– A New Problem With Identity Theft For Businesses .mp4 (Duration: 0:02:00)
– Automatic Bank Drafts, Using a Money Scale .mp4 (Duration: 0:01:43)
– Creating Written Policies, Vendor Contracts .mp4 (Duration: 0:03:25)
– Finding the Right Vendors .mp4 (Duration: 0:02:45)
– Vendors Can Cause You Aggravation .mp4 (Duration: 0:02:03)
– Are You a Hobby or a Business? .mp4 (Duration: 0:02:21)
– Customer Service .mp4 (Duration: 0:03:19)
– Infographic on Customer Service .mp4 (Duration: 0:02:06)
– Having Great Customers .mp4 (Duration: 0:02:03)
– Queuing Theory and Dealing With Scams .mp4 (Duration: 0:01:58)
– Always Learn New Things .mp4 (Duration: 0:00:55)
– Getting Your Mail.mp4 (Duration: 0:01:06)
– Summary.mp4 (Duration: 0:00:53)
Business online course
Information about business:
Business is the activity of making one’s living or making money by producing or buying and selling products (such as goods and services).
[need quotation to verify] Simply put, it is “any activity or enterprise entered into for profit.
It does not mean it is a company, a corporation, partnership, or have any such formal organization, but it can range from a street peddler to General Motors.”
Having a business name does not separate the business entity from the owner, which means that the owner of the business is responsible and liable for debts incurred by the business.
If the business acquires debts, the creditors can go after the owner’s personal possessions.
A business structure does not allow for corporate tax rates. The proprietor is personally taxed on all income from the business.
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